- Made to Order/Custom orders may take up to 14 business days. This means that if you order a custom set of nails, it may take up to 14 business days* for the order to be processed and shipped out.
- Ready-to-Ship sets will be processed and sent out within 1-3 business days*.
- Jewelry will be processed and sent out within 1-2 business days.* If there is a piece of jewelry that you want and it's sold out, send us a message, as we sell on multiple sites.
- Processing times may be delayed. Processing times are generally within 1-3 business days* although currently those times vary due to the issues relating to COVID-19.
- We will notify you as soon as your order ships or if we foresee any issues with fulfilling your order.
- You can cancel for a full refund. We understand that with delayed shipping, you may change your mind and we will allow you to cancel any unshipped order at any time for a full refund, excluding customized orders.
- Once your item is shipped, there are NO REFUNDS AND ALL SALES ARE FINAL.
We appreciate your patience and understanding as we work through this together.
Thank you so much for your support!
*Please understand that business days do not include weekends or holidays such as New Year’s Day, Martin Luther King Jr. Day, President’s Day, Memorial Day, 4th of July, Labor Day, Thanksgiving, and Christmas.