Exchanges, Returns and Refunds Policy

  • ALL SALES ARE FINAL
  • NO EXCHANGES*
  • NO RETURNS
  • NO REFUNDS*

EXCHANGES:*

If you received the incorrect item(s) then we will gladly re-send the correct because mistakes always happen. If you received the wrong item due to erroneous issues, please send us an email at hello@coronailz.com with your invoice number and we will gladly fix this issue. 

However, we do not make any substitutions or exchanges (i.e: a customer cannot request for another color or product instead of the one initially ordered or purchased).

RETURNS:
Due to hygiene and quality reasons we do not accept any returns.
Please do not send your purchase back to the manufacturer if you purchased an item through our site that comes from a third-party. We are not responsible for any issues that may arise from doing so. 

REFUNDS:*
As all our items are exempt from being returned, we do not issue any refunds but due to the unforeseen nature of COVID-19, some exceptions have been made. Please read our COVID-19 Shipping Update for more details on if you qualify for a Refund.